Privacy Policy

Privacy & Data Protection Policy

Last Updated: 14 August 2026

Finest Book Publishers respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, requesting information, submitting a lead form, purchasing our services, or communicating with our team.

This Privacy & Data Protection Policy explains what information we collect, why we collect it, how we use it, how long we retain it, when we may share it, how you can control your information, and how you can exercise your privacy rights.

This policy applies to finestbookpublishers.co.uk, our online forms, enquiries, communications, services, and other interactions with Finest Book Publishers.

1. About Finest Book Publishers

Finest Book Publishers operates the website finestbookpublishers.co.uk and provides book publishing and related services.

For privacy-related questions or requests, please contact us at:

Email: [email protected]

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Full name
  • Email address
  • Telephone or mobile number
  • Business or organisation name
  • Country, state, city, or general location
  • Information about your book or publishing project
  • Service requirements and project information
  • Information you provide through enquiry and lead forms
  • Payment and transaction information where you purchase our services
  • Communications between you and our team
  • Website usage information
  • IP address and device information
  • Browser type and operating system
  • Cookie and similar technology information
  • Marketing preferences and consent records

We only seek to collect information that is reasonably necessary for the purposes described in this policy or otherwise permitted by applicable law.

3. Information You Provide Through Lead Forms

When you submit a lead or enquiry form on our website, we may collect the information contained in the form, such as your name, email address, telephone number, project requirements, and other information you voluntarily provide.

We use this information to respond to your enquiry, understand your requirements, provide quotations or information, communicate with you about requested services, and take steps at your request before entering into a contract.

Our forms may include a consent acknowledgement confirming that you have read our Privacy Policy and understand how your information will be processed.

4. Lead Form Consent

Where a consent checkbox is displayed on our lead form, it should require a clear affirmative action before submission where consent is the applicable legal basis.

A suitable form acknowledgement may state:

“By submitting this form, I agree that Finest Book Publishers may collect and use the information I provide to respond to my enquiry and provide information about the services I have requested. I have read and understood the Privacy Policy.”

Where marketing consent is required, it should be presented separately from the general enquiry acknowledgement.

5. Marketing Opt-In

If you choose to receive promotional communications from us, we may use your contact information to send information about our services, offers, publishing services, promotions, educational content, or other marketing communications.

Marketing consent will not be assumed merely because you submit an enquiry unless applicable law permits the relevant communication without separate consent.

Where consent is required, we use an affirmative opt-in mechanism, such as an unticked checkbox.

A suitable marketing checkbox may state:

“Yes, I would like to receive marketing emails and promotional information from Finest Book Publishers. I understand that I can unsubscribe at any time.”

Marketing consent should be optional and should not be presented as a condition of submitting a general enquiry where consent is not necessary for providing the requested service.

6. Marketing Opt-Out

You can withdraw your marketing consent at any time.

You may opt out by:

  • Clicking the unsubscribe link contained in a marketing email
  • Emailing [email protected] with an opt-out request
  • Requesting that we stop sending promotional communications
  • Using any available preference-management or unsubscribe facility provided in our communications

After receiving a valid marketing opt-out request, we will take reasonable steps to stop sending the applicable marketing communications, subject to any communications that we are legally permitted or required to send.

Withdrawing marketing consent does not necessarily require us to delete information that we are entitled or required to retain for other lawful purposes.

7. Difference Between Service Communications and Marketing

Not every communication from Finest Book Publishers is marketing.

We may continue to send necessary service-related communications, including order confirmations, project updates, invoices, payment information, security notices, responses to enquiries, and other communications necessary to provide services you have requested.

Unsubscribing from marketing communications will not automatically stop necessary transactional or service communications.

8. How We Use Personal Information

We may use personal information for purposes including:

  • Responding to enquiries
  • Providing quotations and proposals
  • Providing requested services
  • Processing orders and payments
  • Managing customer accounts and projects
  • Communicating with customers
  • Providing customer support
  • Improving our website and services
  • Managing marketing preferences
  • Sending marketing communications where legally permitted
  • Preventing fraud, abuse, and security incidents
  • Maintaining business and financial records
  • Complying with legal and regulatory obligations
  • Enforcing our agreements and protecting our legal rights
9. Legal Bases for Processing — UK and EEA Users

Where UK GDPR or another applicable data protection law applies, we will identify an appropriate lawful basis for processing personal information.

Depending on the circumstances, this may include:

  • Consent: where you have given valid consent for a specific processing activity.
  • Contract: where processing is necessary to enter into or perform a contract with you.
  • Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
  • Legal obligation: where processing is necessary for compliance with a legal requirement.

Where we rely on consent, you may withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

10. Direct Marketing

We will comply with applicable direct-marketing and electronic-communications requirements, including applicable UK PECR requirements for UK users.

Where consent is required, we will obtain consent using a clear affirmative action and will provide an appropriate method to withdraw consent.

Where another lawful mechanism is available for a particular type of marketing communication, we may rely on that mechanism where legally permitted.

11. United States Privacy

If you are located in the United States, additional privacy rights may apply depending on your state of residence and the nature of our processing activities.

Where applicable, we may provide rights concerning access, correction, deletion, portability, opting out of certain forms of processing, and other rights provided by applicable state privacy laws.

We do not intend to discriminate against individuals for exercising privacy rights that are legally available to them.

Because US privacy requirements vary by state, specific rights may depend on the state law applicable to you and whether the relevant legal thresholds apply.

12. California Privacy Rights

If California privacy law applies to you, you may have additional rights regarding your personal information, subject to applicable legal exceptions and thresholds.

These rights may include the right to request access to personal information, request deletion, request correction, obtain information about certain disclosures, and opt out of certain processing activities where applicable.

To submit a privacy request, contact us at [email protected].

We will verify requests as reasonably necessary to protect personal information from unauthorised disclosure.

13. Do Not Sell or Share

We do not sell personal information in exchange for monetary consideration.

Where applicable law defines certain advertising, analytics, or other disclosures as a “sale” or “sharing” of personal information, we will provide any legally required notices and opt-out mechanisms.

If our data practices change, this policy may be updated accordingly.

14. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics technologies, and similar technologies.

These technologies may be used for purposes such as:

  • Website functionality
  • Security
  • Remembering preferences
  • Website analytics
  • Understanding website performance
  • Advertising measurement
  • Marketing and advertising, where permitted

Where applicable law requires consent for non-essential cookies or similar technologies, we will request consent before using those technologies.

You may manage available cookie preferences through our cookie controls or through your browser settings.

15. Advertising and Analytics

We may use third-party analytics, advertising, conversion-tracking, and marketing technologies to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns.

Depending on the technology used, these providers may receive information such as device identifiers, IP address, browser information, website interactions, or advertising-event information.

Where required by law, we will obtain appropriate consent before using non-essential tracking technologies.

16. Third-Party Service Providers

We may use trusted third-party providers to help operate our business and deliver our Services.

These providers may include:

  • Website hosting providers
  • Customer relationship management systems
  • Email and communication providers
  • Payment processors
  • Analytics providers
  • Advertising platforms
  • Publishing and distribution platforms
  • Cloud storage providers
  • IT and security providers
  • Professional advisers

Where appropriate, these providers process information on our behalf or otherwise process information in accordance with their own applicable privacy policies and contractual obligations.

17. Data Sharing

We may disclose personal information where reasonably necessary to provide our Services, process payments, operate our website, comply with legal obligations, prevent fraud, protect our rights, or where you have requested or authorised the disclosure.

We do not disclose personal information to unrelated third parties for their own marketing purposes unless permitted by law and appropriately disclosed or consented to where required.

18. International Data Transfers

Some of our service providers or business partners may process information outside the United Kingdom or the country in which you are located.

Where UK GDPR applies, we will use appropriate safeguards for restricted international transfers where required by applicable law.

19. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

20. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including contractual, legal, accounting, security, dispute-resolution, and legitimate business requirements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

Where we do not have a fixed retention period, we will consider factors such as the nature and sensitivity of the information, the purpose of processing, legal requirements, and whether the information remains necessary.

21. Data Deletion

You may request deletion of personal information where you have a legal right to do so.

Deletion may not always be possible where we are legally required or otherwise permitted to retain information, including information required for legal claims, accounting, fraud prevention, contractual records, or compliance purposes.

22. Children's Privacy

Our Services and website are intended primarily for adults and are not directed at children under the age of 13.

We do not knowingly request or intentionally collect personal information directly from children under 13 for purposes requiring parental consent.

If you are under 13, please do not submit personal information through our website or contact forms without the involvement and permission of a parent or legal guardian.

23. COPPA

For users in the United States, the Children's Online Privacy Protection Act may apply where a website or online service is directed to children under 13 or where an operator has actual knowledge that it is collecting personal information from children under 13.

We do not intentionally target our general website or lead-generation forms toward children under 13.

If we become aware that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law, which may include deleting the information unless retention is legally permitted or required.

Parents or legal guardians who believe that a child has provided personal information to us may contact [email protected].

24. Parents and Guardians

If you are a parent or legal guardian and believe that a child has provided personal information to Finest Book Publishers without appropriate permission, please contact us.

We may request sufficient information to verify the request and identify the relevant records before taking action.

25. Your UK Data Protection Rights

Where UK GDPR applies, you may have rights including:

  • The right to be informed about how your personal information is used
  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion in applicable circumstances
  • The right to request restriction of processing in applicable circumstances
  • The right to object to certain processing
  • The right to object to direct marketing
  • The right to data portability in applicable circumstances
  • The right to withdraw consent where processing is based on consent

These rights are subject to legal conditions and exceptions.

26. Right to Withdraw Consent

Where we process your personal information based on consent, you can withdraw your consent at any time.

Withdrawal should be as easy as giving consent. You may contact us at [email protected] to withdraw consent.

27. Right to Object to Marketing

You have the right to object to the use of your personal information for direct marketing.

You can exercise this right by using an unsubscribe mechanism in our marketing communication or by contacting [email protected].

28. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: [email protected]

Please provide enough information for us to understand your request and, where appropriate, verify your identity.

29. Identity Verification

For certain requests involving access, deletion, correction, or disclosure of personal information, we may need to verify your identity before completing the request.

We will only request information reasonably necessary for verification and security purposes.

30. Complaints

If you are located in the United Kingdom and believe that your personal information has been handled unlawfully, you may contact the Information Commissioner's Office (ICO) or another applicable supervisory authority.

We encourage you to contact us first so that we have an opportunity to investigate and address your concern.

31. Automated Decision-Making

We do not intend to make decisions producing legal or similarly significant effects about you solely through automated processing unless permitted by applicable law and subject to any required safeguards.

32. Changes to This Policy

We may update this Privacy & Data Protection Policy from time to time to reflect changes in our services, technology, legal requirements, or data practices.

The latest version will be published on this page together with the applicable “Last Updated” date.

33. Contact Information

Finest Book Publishers

Website: finestbookpublishers.co.uk

Email: [email protected]

Phone: 0744 134 0502

Address: Suite #101, 156 Great Charles Street Queensway, Birmingham, B3 3HN, UK

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